Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for the City of San Francisco

These are the results for consumer specific consumer resources for CA. The listing is grouped by primary service category, then sorted alphabetically.

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Legal Assistance

• Public Advocates
  Public Advocates Inc. is a nonprofit law firm and advocacy organization that challenges the systemic causes of poverty and racial discrimination by strengthening community voices in public policy and achieving tangible legal victories advancing education, housing and transit equity. (San Francisco, CA)
  
• San Francisco District Attorney
  Mediation of disputes involving San Francisco-based businesses; prosecution of criminal and civil consumer fraud. (San Francisco, CA)
  
• Shepherd, Finkelman, Miller & Shah, LLP
  This is the website for Shepherd & Finkelman, LLP, a law firm that often represents consumers in class action suits. Site includes a glossary of terms used in class action lawsuits and a description of how class action lawsuits work. View the website for more offices throughout the US. (San Francisco, CA)
  
• State Bar of California
  The State Bar is a public corporation within the judicial branch of government, serving as an arm of the California Supreme Court. All State Bar members are officers of the court. Membership in the State Bar of California affords attorneys the right and privilege of practicing law in this state. The bar’s integrated network of functions and services—many of them mandated by law—protects the public… (San Francisco, CA)
  

Money Management

• Moneywi$e
  MoneyWi$e, a national financial literacy partnership of Consumer Action and Capital One, is the first program of its kind to combine free, multilingual financial education materials, curricula and teaching aids with regional meetings and roundtables to train community-based organization staff so that consumers at all income levels and walks of life can be reached. (San Francisco, CA)
  

Moving

• California Public Utilities Commission
  The CPUC regulates privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. The CPUC serves the public interest by protecting consumers and ensuring the provision of safe, reliable utility service and infrastructure at reasonable rates, with a commitment to environmental enhancement and a healthy California economy. We regulate utility services, stimulate innovation, and promote competitive markets, where possible. On this… (San Francisco, CA)
  

Privacy

• Electronic Frontier Foundation
  Nonprofit group that works to protect free expression and privacy on the Internet and in the world of computer technology. (San Francisco, CA)
  

Safety

• California Highway Patrol (CHP)
  Field offices can determine if automobiles meet the state's safety, noise or smog regulations. Consumers with questions regarding their vehicles should call a local field office. Check telephone book for locations throughout the state. (San Francisco, CA)
  
• Poison Control Centers in California (CPCS)
  This is a telephone consultation service for emergency questions about poison exposure. Look in the White Pages for the poison control center that serves your county. (San Francisco, CA)
  
• Poison Control Centers in California (CPCS)
  This is a telephone consultation service for emergency questions about poison exposure. Look in the White Pages for the poison control center that serves your county. (San Francisco, CA)
  

Seniors

• Asian Law Caucus (ALC)
  Non-profit legal organization which offers assistance to low-income consumers. Promote, advances and represents the legal and civil rights of Asian and Pacific Islander communities. ALC provides help throughout the Bay Area. Free or low-cost, depending on income. (San Francisco, CA)
  
• Legal Assistance to the Elderly
  Provides assistance on civil matters, including landlord/tenant, to S.F. residents, 60 years or older. Must be S.F. resident 60 years or older. Provides legal services and health insurance counseling for seniors (age 60 or over). Assistance includes help with Medicare, Medi-Cal, Social Security, SSI, tenant problems, physical abuse, financial abuse, residential care and nursing homes. Home, hospital and nursing home visits are made by appointment.… (San Francisco, CA)
  
• National Council on the Aging (NCOA)
  A full range of services and programs designed to enhance and assist older Americans and agencies that work with older Americans. They work with thousands of organizations across the country to help seniors find jobs and benefits, improve their health, live independently, and remain active in their communities. Check their website for the regional office near you. (San Francisco, CA)
  
• Self-Help for the Elderly
  A full range of services for seniors residing in San Francisco, San Mateo and Santa Clara Counties, including job training and placement, licensed home care, in-home support, delivered meals, residential care, independent housing, adult day health and Alzheimer's day care. Nine multi-service centers offer recreational and educational activities. Businesses include home repair, homecare and a domestic employment registry. A multi-service organization providing programs along a… (San Francisco, CA)
  

Telephone

• Asian Law Caucus (ALC)
  Non-profit legal organization which offers assistance to low-income consumers. Promote, advances and represents the legal and civil rights of Asian and Pacific Islander communities. ALC provides help throughout the Bay Area. Free or low-cost, depending on income. (San Francisco, CA)
  

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